Customization: | Available |
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After-sales Service: | Provide on-Site Service |
Warranty: | 1 Year |
Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Secure payments: | Every payment you make at Made-in-china.com is protected by the platform. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. We ensure timely delivery of your machine and provide the bill of lading promptly, guaranteeing that you receive your equipment with maximum efficiency.
2. Once your preparation conditions are met, our swift and expert after-sales service engineering team will visit your factory to seamlessly install the machine. They will provide comprehensive operating manuals and thoroughly train your employees until they master the operation of the equipment.
3. We regularly seek feedback and extend assistance to customers who have been utilizing our machines, ensuring continuous satisfaction and optimal performance.
4. We offer a robust one-year warranty.
5. Our well-trained and experienced staff are readily available to address all your inquiries fluently in both English and Chinese.
6. We guarantee a 24-hour response time from our engineers, ensuring all service parts reach you within 5 days via international courier.
7. Enjoy a 12-month guarantee alongside lifetime technical support.
8. Your business relationship with us will remain strictly confidential and will not be disclosed to any third party.
9. We are committed to providing excellent after-sale service. Please do not hesitate to contact us with any questions or concerns.
Q: How does your factory handle quality control?
A: We always place a strong emphasis on quality control from start to finish. Our factory is proudly CE certified.
Q: Will you send engineers to install the plant and train our workers?
A: Yes, we can provide this service at an additional cost borne by the customer. Alternatively, you can hire local contractors for commissioning, and we will dispatch one supervising engineer to oversee the process.
Q: Do you have any foreign customers using your equipment?
A: Yes, indeed. Our factory has successfully formed business relationships with clients across America, Europe, the Middle East, Asia, and Africa.
Q:How can you send us your inquiry?
A:You can reach out to us via email, phone call, fax, or Instant Messenger (TradeManager, WhatsApp, Skype) to share your requirements.